Shipping policy
SHIPPING POLICY
Free standard shipping on all Australian orders over $120.
Under $120, standard shipping is a flat $10
Express shipping calculated at the time of checkout, free on orders over $250.
Dispatch
Orders placed before 12pm AEST on a business day are dispatched within 3 days. Orders placed after that, or on weekends and public holidays, are dispatched the next business day.
Delivery times (from dispatch, via Australia Post)
| Standard | Express | |
|---|---|---|
| Melbourne metro | 1–3 business days | Next business day |
| Sydney, Brisbane, Adelaide, Canberra | 2–4 business days | 1–2 business days |
| Perth, Darwin, Hobart & regional | 3–7 business days | 2–3 business days |
You'll receive a tracking number by email as soon as your order leaves us.
Click & Collect — free
Order online and collect from our boutique at 2/457 Chapel Street, South Yarra. We'll email you as soon as it's ready, usually within a day on business days. Open Tue– Sun 11am–5pm.
International shipping
We ship worldwide for a flat $30 AUD per order. Delivery is typically 7–21 business days. Any customs duties or import taxes are the responsibility of the customer.
Custom-made boots
Due to the volume, Custom boots take approximately 3-4 weeks to make. We'll dispatch within 1 business day of completion and keep you updated on progress.